FAQs

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What types of products do you offer?

We provide a range of products, including men's, women's, and kids' clothing, as well as accessories like caps, cushions, mugs, customized jewelry, banners, and birthday T shirts.

Can I customise my order?

Yes, we specialise in custom-made personalised items. You can choose from our ready-made designs or customise your own apparel and accessories to make them unique.

What is the typical processing time for custom orders?

Processing times can vary depending on the complexity of the customization. Generally, custom orders are processed within 5-7 business days.

Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times will vary based on the destination.

We currently use DHL for our international shipping.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery for unworn and unwashed items if there is an error on our part or the item is not what you ordered. Customised items are non-returnable unless there is a defect or error on our part. For more details, please send us a message via our Contact Us page.

Do you offer bulk order discounts?

Yes, we provide discounts for bulk orders. Please contact us directly to discuss your requirements and receive a quote.

How should I care for my customised clothing?

To ensure longevity, we recommend washing customised clothing inside out in lukewarm water and hanging them to dry. Avoid using bleach or harsh detergents. For more information, see our Sizing & Care section.